Friday, January 12, 2007

MELLIPOP LOVES NETBANK

Ok, so I must commend the Commonwealth Bank on their “new and improved” NetBanking website.

It seems as though I’ll now have time to post lengthy erudite blog entries in between waiting for each and every transaction to load, as it now takes three times longer to actually do anything. Brilliant.

So far I’ve clocked about forty minutes (and counting) to pay three bills.

I’m quite thrilled, really. It also allows me to take time out from my hectic schedule to stare intently into a hand mirror and witness the evolution of my crows feet, in real time. Or I could squat over the darn thing and spend some quality time getting to know my snatch. Either way, it gives new meaning to the phrase “a wrinkle in time saves ninety minutes waiting on Netbank”.

Alternatively, if I’m feeing particularly Zen-like, it gives me the option of simply staring blankly into the tantalising white space that promises me that my bill payments are “loading”, but without reassuring me that anything is actually taking place.

Oh, wait a second. Maybe things aren’t what they seem.

I’ve just received this curt message – having been ruthlessly hurled out of my own account - which promises me that at least some level of mysterious intelligence is at work.

For security reasons, your NetBank session has been terminated as a result of being inactive for a period of time. You will be redirected to the logon screen. To continue using NetBank, please logon again.

Hey! No fair! I’ve been very active. I’ve managed to do the dishes, write a Pulitzer Prize-winning novel, plant a vegie patch and paint the back fence. And all this whilst squatting over a hand mirror. The only thing I haven't done is pay these fucking bills.

So what have YOU been doing, Netbank?

You’re looking out for me, right? I’m being protected. So why don’t I feel secure in this relationship?

So I’ve logged on again like you asked me to, and am staring at this fucking white space again. “Loading”. Right. “Freeloading”, more like. You’re just messing with me now. Don’t think I don’t know it.

Didn’t you make record profits last year? Have you invested it all in internet porn? Did you blow it all on cheap hookers and cocaine?

I’m still waiting, by the way.

I’m not a girl who copes well with rejection. I trusted you, man. I logged back on, just like you asked me to.

Why are you doing this to me?

Are my accounts too small? Is my credit card debt too big? Are you seeing someone else? Is this all just a game to you?

You’re really important to me – I really want this to work. Talk to me. Why do you have to be so darn unresponsive? Look, I just don’t know if I can trust you. Relationships like this just can’t work without mutual trust. Just give me a fucking sign, man.

Look, I’m going to try one more time. Please don’t kick me out again.

Ten minutes later…..

Fuck. I just got rejected again.

For security reasons, your NetBank session has been terminated as a result of being inactive for a period of time. You will be redirected to the logon screen. To continue using NetBank, please logon again.

Don’t do this to me, man. Do you want me to beg, is that it? Or are you just playing hard-to-get? If you want me to fuck off, just tell me man. Fuck all this game-playing shit.

Look, I can’t do it. I just can’t cope with another rejection. Surely there are others out there. Ones who will treat me with the respect I deserve. I mean, what have I done to deserve this level of contempt? Please Netbank, don’t shut me out. Talk to me. Tell me what’s going on with you. I promise I won’t get mad.

You promised me “over 20 new improvements”. Do you think that you’re too good for me now, is that it? I’m trying, man. I’m trying to be a better person. I’m doing it for you, man. I’m fucking doing it for you…

God, I hope you’re not cheating on me, Netbank. Those transactions happened, didn’t they? Please tell me they did. I need to know.

Fuck – you’ve just kicked me out again. I guess this is the end, then. Is it? Look, just tell me. I want the truth. I have dignity, you know. I won’t be crawling back to you again - not today, anyway. Ok look, let me know when things are cool with you, and we can talk. Yeah? We’ve really got to talk about this.

I need you, man…. I really do…. Don’t let it end like this….

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